Refunds and Returns
Most products can be returned for either a Refund or for a Replacement of the same item. Refunds are subject to a 15% restocking fee, which is deducted from the refund amount. We encourage you to call us at 800-829-5591 with any questions you may have about a product. After 30 days no requests for refunds will be accepted.
What is the return process?
To return an item contact us by phone 800-829-5591 or by e-mail mail@plumbingusa.com to request a Return Merchandise Authorization number (RMA#). We will then instruct you on where you can send the item back to.